"Just wanted to say many thanks yet again for your brilliant service. I made a mistake entering my prescription online and your staff spotted it, called me straight away, fixed the error and 36 hours later the glasses arrived. I run a manufacturing company and if it provided customer service half as good as yours I would be a very happy bunny. What is your secret?"
"I ordered my prescription sunglasses yesterday at about 11am. They arrived this morning and are excellent. Thought I'd let you know how happy I am with your superb service. Tank you so much! I WILL be back"
"The glasses arrived today. That's brilliant service and great value too. Many thanks l will be using you again. Best regards,"
"I was aghast at the prices charged for frames at the local opticians when I needed to get replacement glasses for my mother following her cataract operation. I did a search on-line and came up with Specs By Post. Not knowing anything about this outfit, but impressed with the ease of use of their website and their much more reasonable prices, I decided to give them a go. I wasn't disappointed. Two pairs of glasses - for reading and distance - arrived the next day, would you believe? And I had to pay far less than for even a single pair at the high street optician. Well done and thank you for your competence, courtesy and efficiency. Regards"
"Glasses received this morning! Would not have believed that you could make, and get them to me so quickly; they are excellent and I'm really delighted, thank you so much. Will be in touch again shortly. Regards"
" I have recently had a pair of spectacles made by your company .There was a problem with my prescription which resulted in one lens being made up correctly according to the prescription but which was not correct for me. Although the problem was not the fault of your company I have had a replacement lens fitted and sent back to me at no extra cost at all .Considering that the specs were not expensive I think this was above average service and I will not hesitate to recommend your company to my friends. Regards,"
"Thank you.........I am very pleased with my glasses and with your prompt service. Regards"
" I received my Bvlgari specs today and once again I am so very happy with them. Thank you so much for your wonderful service from start to finish. As a customer, I want to feel confident right from the beginning that I am going to get a good service and Linsey provides this in bucket loads, as well as being lovely and friendly. The specs are super, so thank you to everyone involved."
"My sunglasses arrived today and I'm delighted. What a brilliant service.......am recommending you very highly to fellow specs wearers. Thank you very much. Will be back!"
"Glasses arrived in the post on Saturday, thank you. Ordered mid-afternoon Friday, arrived Saturday morning. Amazing service and all for a very good price!!!! Really great ordering from you. Many thanks again,”
"This is the first time I have purchased from Specs-By-Post Ltd, I am totally impressed by the quality of service I have experienced. The web-site is easy to use, the rapid response to my order for two pair of spectacles was handled speedily and the telephone call from the company with a query about my order was both courteous and clear. The quality of the product is very good and I have no hesitation in recommending the company to anyone considering the purchase of prescription spectacles. Thank you to all at Specs-By-Post Ltd. Kind regards"
"Received my 4th pair of specs in 4 years from you yesterday. Brilliant, 48 hours from ordering to receipt. I had tried another online supplier for my current prescription, took 3 weeks to arrive and I'm convinced they do not match the prescription. I do recommend you to all my friends who need glasses and will not be looking anywhere else for my glasses in future Thank you very much for both product and service"
"Brilliant service, thank you. Ordered yesterday lunchtime, here today lunchtime. The glasses fit and I can see a definite improvement in my reading sight with them. Marvellous. Will definitely recommend your service. Thank you,"
"Couldn't believe it when the glasses came the next day of ordering. Exactly what I wanted and they fitted perfectly. Would use again. Many thanks."
"Wow! My glasses arrived 24 hours after ordering, thank you for the fabulous service. My glasses are great too!"
"I would just like to express what a great service and deals you provide. Thanks"
"just wanted to say thank you. Will find a way of putting this on your website. The glasses are excellent and the service I received was first class. You saved me going into town, parking and paying a great deal more for my glasses. I intend to tell everyone about the website. Hope to gain more business for you. Will be ordering a pair with tinted lenses in due course. Thank you again."
"Arrived today, I am very pleased with them, very many thanks."
"Just a quick message to say thank you once again for a great service. Glasses arrived today and my husband is very pleased with them. I tell all my friends about what a good service we get from you. Regards"
"I am just writing to say a massive thank you for my new glasses. I took delivery of them 24 hours after my online order was completed, they arrived securely wrapped and in-tact. I have always wanted to own a pair of rimless glasses, and often tried samples on in the opticians where I have my prescription, but they have forever been out of my budget and I have had to settle for cheaper, unfashionable frames. I am delighted with the quality and make of my new glasses and will definitely be using Specs-By-Post again in the future. Thank you again."