Just wanted to say thank you for my new glasses received today, (I only ordered them yesterday). As always they are great and your service is exceptional. Thank you for your help, Regards
Specs arrived at dinnertime, really impressed with the quality, price and how quick the order was processed and delivered. Daughter also equally impressed with your re-glazing service. Look forward to doing business with you again in the future. Best regards
Gratefully received on Saturday morning! Thanks for such swift service. Best
I have just opened the parcel with my 2 pairs of spectacles. You guys have excelled once again, superb frames, comfortable fit, wonderful quality lenses and of course excellent customer service as usual! I only need to visit the opticians for an update on my prescription, which is a bit special, and Specs-by-Post always produce fabulous results and very good value. Thank you and regards
My new glasses arrived today, and I am so pleased with them. What speedy service. Thank you very much! Kind regards
Thanks for my new glasses! Exactly what I wanted, great value for money and super speedy delivery. Keep up the good work!
Order received, and with many thanks. Great customer service as always. It's much appreciated ... by phone, email and the post, you excel in all three. Glasses were spot on as usual. Same for every pair I've bought from you, and for the ones I've sent for you to reglaze on numerous occasions. I'll highly recommend you to anyone who asks me where they can buy quality spex or get a reglaze from. Much love
First time I've ordered glasses from you. My husband recommended your company when I needed a stop-gap pair of glasses until my eye test in a few months. I have to say I have been so impressed by your service! I ordered my glasses by telephone - your female member of staff was both patient and efficient. My glasses were ordered on a Thursday afternoon and arrived Saturday morning. Perfect fit and great service. I will definitely be using Specs-By-Post again!
Hello, Just to thank you for the recent order, they fit like a glove . Perfect !
l just cannot express my gratitude with the Quality & Speed of your works. You offer a Fast & Very Friendly service. I fee like l am known & not just a number on the computer. Within a 24 hrs period l had made an Order & it was out for Posting All the while you was in contact letting me know the progress of works. You always supply a Top Quality product and at extremely affordable prices. You beat all the High St names in both categories. Many thanks Your Loyal Customer
I've used Specs by Post since 2009 after my late father recommended them to me. I've bought at least one pair every year since and never fail to be impressed by their professionalism and value for money. The service is fantastic and orders are processed quickly and swiftly dispatched. I can't fault the company. In fact I've just bought another two pairs today! Please keep up the good work. Many thanks
Dear Specs by Post, I have now been a customer for 10 years. Your prompt friendly service has always been superb. The Glasses you have supplied have always been top quality and excellent value. My wife who will not order by post and attends a well known High Street opticians. Sometime paying £100 more for similar specification glasses, she often attends the shop to have loose screws tightened or replaced etc. I just say you should have gone to specs by post. The only reason I have had to replace my glasses has been due to the changes in my vision. I have never once needed to adjust or repair my glasses. Thanks.
I live in the USA & a friend in the UK suggested I compare prices. They supplied one new pair & I send one pair of new frames I had bought & put lenses in another, I had varifocals & the ones that change colour in the sun. Just having lenses added to my old frames was $560 cheaper than in the US!! Great service, they let me know they were posted & even sent a reminder when I forgot to collect from the local post office. Very impressed and I won’t use anyone else again!
Dear Specs By Post. On Friday morning I had an eye test, ordered my replacement glasses from you and today, Wednesday lunch time I am wearing new glasses. I think this is fantastic service. Many thanks
Dear Specs-by-post I have received my new glasses and am very pleased with them. Thank you the quick delivery and the great help I was given when I phoned through my order. Yours sincerely From a happy customer
The specs for my wife arrived today and are perfect. I would like to just take the opportunity to thank you and your company for providing this quick and easy service. Best regards
Just had to thank you for my wonderful new glasses. So impressed recieving them only days after order. You have restored my faith in ordering glasses on line after many months of dispute with another company. Thank you to all staff for making my order straight forward and stress free. Very happy customer who will be back for more.
Just thought I'd write you a quick review of my experience with specs by post - I ordered a Rx insert glazing for my swisseye safety glasses and was utterly amazed to find them returned to me in perfect condition less than 24hrs later - incredible service, I don't think any mail order I've ever made has achieved this let alone with custom work done as well - nice one folks, really appreciated. Cheers
Had to send a message to your company to say a big thankyou for dealing with my order so quickly. I placed the order at 1350hrs 3/3/20 and I'm wearing the glasses I ordered right now at 1000hrs 4/3/20. Amazing turnaround time from ordering to manufacture to despatch and delivery. Thankyou so much. I have now ordered another pair with a different coloured frame because I know I can trust in Specs By Post to provide a 100% service and all at a truly competitive price compared to the rest out there. Once again thankyou. Kindest regards
what a company, phoned Linsey on tuesday with a query about a pair of frames she not only sorted it but took my order over the phone by 11am wednesday i had them in my hand. sbp could teach the big companies about customer service. highly recommend very well done 1st class