I ordered some replacement specs from you at 2.30pm yesterday and they arrived this morning. Want to thank you for such excellent service! The lady I spoke to on the phone was extremely pleasant and helpful, so thanks again! The specs are great too.
I just want to share my experience of using Specs-by-post which has provided me with an outstanding customer service In my view a five star service. From my first phone call to Linsey asking to explain the process ,and emailing me a order form, being kept updated to my order and delivery throughout to the speed and packaging I cant recommend them highly enough. People are too often to complain, but not so fast to give positive feedback. To all the team at Specs by post a huge thank you. One happy customer.
What a lovely friendly fast service, great price too, also hard case for glasses, which a lot of companies don’t send. Definitely get family to use as 20 pounds inc postage for a second prescription pair of glasses is amazing
I'd like to say thanks for my order. I really needed these as I do cross stitch. I'm really pleased not only with the price but how quickly my order was shipped. Many thanks
Exemplary service once again.. Two pairs of bifocals reglazed in less than ten days from despatch to receipt and less than half the price of the high street chains. Not my first order and won't be my last. Thanks again. Regards
Another terrific job- thank you!!!
Hi Linsey,what great service,ordered yesterday arrived TODAY 👍
Just to say thanks so much for helping me again with new glasses. So reliable and speedy. Very happy
Just want to say absolutely fantastic service and to the lady i spoke to on the phone was very helpful. I have recommended you to my friends that wear glasses. Once again thank you.
Excellent Company Brilliant service, posted 2 pairs to be reglazed on Monday lunchtime, back wearing them again on Wednesday morning, Linsey who took payment over the phone very helpful and polite Would not hesitate recommending this company to anyone
very fast service, accurate prescription & priced very well. i will definitely return
What is wrong with your business? I ordered new spectacles with a new prescription YESTERDAY... They arrived TODAY😁😁😁😁. This was service beyond expectation. Well done to you all. I am now your sales representative in Crowthorne Berkshire. Kind regards💋💋💋💋
Many thanks for your prompt service. I received my glasses today and the lenses are perfect, excellent quality and very well fitted in the frames. I have used your company for a number of orders over the years and have always been 100% satisfied with the results. Please feel free to use this feedback/testimonial on your website as an example of a satisfied customer. Regards
I just wanted to email and say what amazing service you have provided. I have passed your details on to my family and friends as this is the best customer service experience i have had in years! Top marks, kind regards
First class service Can’t praise this company enough. I called up to find out how long it would take for my glasses to be re-glazed and was told three to four days. From sending them off to receiving them back it was three days. Great price and professional service. Like I said, I can’t praise them enough
These lovely specs' came today and as usual they are excellent quality and very good value. Thank you for the speedy delivery and I look forward to further orders in future. Enjoy the weekend. Very best regards
Hi Folks If any one needs confirmation about the way you conduct your business or the quality of your product and the unbelievable value, just refer them to this. This is about the third or fourth pair of glasses you have made fro me, the management of same and the speedy delivery provided cannot be faulted. It makes me wonder how the high street opticians are able to survive, keep it up and thanks
Absolutely top class service, I have used specs-by-post 3 times now and I couldn't be happier with the service this time I had my own sunglasses reglazed I purchased them from the high street and sent them off for prescription lens adding, posted them late afternoon on Wednesday and had a call Thursday to take payment as they were complete and going to repost posted back to me!, this in the middle of the school summer holidays probably a busy time. My flight to Turkey is next week so I couldn't have been more pleased with the fast turnaround. The glasses always come back in fantastic condition, I did once have a minor issue and contacted the customer services team and it was sorted without fuss which shows true customer service value!
Literally the best customer service ever!! I have used this company many times over the years and the personal care and attention sets them apart every single time. Great communication and very reasonable prices. Apart from my eye test I never want to use a regular optician again. I have recommend them to all my friends and not one has been disappointed. Thank you Specs by Post for such and easy and pleasant shopping experience. If only everybody else was like you!
My prescription Raybans recently got nicked so I had a look around the web for cheap prescription sunglasses to tide me over until I get a replacement. I found Specs-by-post via google and was quite skeptical at first as their prices were extremely cheap. How can they be so cheap?? Anyway, I went ahead and ordered a pair of prescription sunnies for £32 as I thought if they weren't great it's not a big loss anyway. Well! I ordered on a Thursday and they arrived on Saturday! And they're extremely good for what I paid and looks stylish as well! I'll definitely order more specs from them from now on; I never knew prescription sunnies could be so cheap and so good. Would be great if they could increase their selection though, but still 10/10, definitely recommend.